Waterwatch© is a software-based program that provides residential water customers with accurate, individualized information about how they use water at home and outdoors.

Waterwatch© is valuable to customers because it describes - in charts and graphs - how they can reduce water use and save money. The savings result from a reduction in water use, and a reduction in energy costs - used to heat water.

Most water suppliers need to do more customer research - on behavior and end-uses. Waterwatch© is a valuable customer research tool because it allows water suppliers to see what's happening "on the customer side of the meter." With this understanding of customers' water uses, the suppliers can design effective conservation programs that will change customer behavior.

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